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Administrative FAQs

VA stands for Virtual Assistant.

At Virtual Task Hub, we provide a VA to work with you on an exclusive basis for the plan you decide to purchase. You can e-mail your requirements or call us and one of our New Business Experts will understand your requirements and suggest a suitable plan.

We provide a wide variety of services. All kinds of admin tasks which can be done online or by phone can be done by us. We also can help with Web Design, SEO, Content Writing etc. Please visit our "About" tab and click on the dropdown menu which says "Virtual Assistant Services" tab for more information.

You can make the payment via MasterCard, VISA, American Express, Discover Card and PayPal. You also have the option of wire transfers.

Yes. At Virtual Task Hub, we give you the flexibility to choose the VA you would like to work with. We can set up a phone call with a few VA’s and you can speak with them and select the VA.

There are no other costs involved. You only pay for the hours of the VA.

Yes. At Virtual Task Hub you can try the service for 10 hours and see if it meets your requirements. If it meets, you can then purchase a plan which you think would be best. If you have any doubts about which plan would be best suited, please speak to one of our Manager's from the "New Business Team" and one of them will certainly assist you in picking the best plan.

At Virtual Task Hub, we don’t take any assignments if we feel it isn’t in the realm of the support we provide. If you’re unhappy with the work done by the VA, we will refund the unused hours purchased.

Yes, you can certainly share the hours with your spouse, partner, colleague etc

All our VA’s are located in the Silicon Valley of India, which is Bangalore.

Yes. At Virtual Task Hub, confidentiality is given the highest importance. We sign an NDA with all our clients to ensure confidentiality.

The VA can be reached by phone (local number will be provided. For eg: if you’re in Atlanta, GA, we will provide a phone number with a 678 area code) , e-mail or any kind of IM you choose.

The VA’s work during clients business hours OR if you choose you can have the VA work off business hours as well.

It’s a valid question. At Virtual Task Hub, we ensure there is a good work-life balance, since we work the night shift here in India. That helps us to retain the talent we have and also helps us to hire new ones with similar or better skills.

Not really. All administrative tasks are done by an Admin VA, all web design tasks are handled by the Web VA. If you have a mix of these kinds of tasks, you can hire two VA’s or you can also call/e-mail us for a customized package.



If you have any other questions which aren’t mentioned in the FAQ’s, please call/ e-mail us and we will be happy to answer them.
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ABOUT US

Virtual Task Hub is a Pvt. Ltd Company that provides technology solutions in the form of Virtual Assistant Services to clients across the world. The company is based in Bangalore (India). The company provides offshore assistance to busy professionals, small and medium business owners. We work 24 hours a day, 5 days a week (Monday to Friday) We work with clients on their business hours.


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