Virtual phone assistants are the assistants who help us receive or take calls when our office or the personal assistant is too busy or they were unable to attend the calls or they simply wish to give a professional touch to their reception services to provide their callers or the clients without employing anybody. These assistants will only answer calls on our behalf, in the company’s name, giving the caller the impression that they are the receptionist based at the company. We will have to deal with the call according to the instructions later. They take a message, answer their queries, as well as transfer callers directly to us when ever needed.

The Advantages of having a Virtual phone assistants are:

• Our clients will never miss a call again; it is because of this business is lost most of the time.
• They help us improve time management and does not interrupt us when busy, it is not an answering machine but a real person talking.
• They cover our holiday and sickness, help when we or our team need to take some time off.
• They work out cheaper than the employees.
• Our potential clients will never again be irritated with engaged tones.

These virtual phone assistant services are very useful, whatever the size of the company might be, the staffs in the reception will never be able to handle all the calls efficiently. They simply give flexible services to take care of the overflow calls and are answered within minutes, and patch them with the right person where the clients will not even be able to realise that their call is being answered offsite. For any start-up business, these services will help to perfectly manage their budget and ensure that they don’t miss any valuable calls .